Weclome to the Allcare.co.uk customer service department. We hope you find the following pages useful. If you cannot find the answer to your question please don't hesitate to call our customer services team on 0800 020 9468.
What is VAT relief?
If you suffer from a long term illness or disability you do not need to pay VAT on some of the goods and services you buy. In general this applies to any good or service that are specifically designed to be used to relieve the symptoms of a chronic illness or disability.
Am i eligible for VAT relief?
You are eligible for VAT Relief if the person who will use the item(s) is
1, 'chronically sick or disabled' and; 2, the item(s) are for personal or domestic use, not a business
Chronically sick or disabled is defined as a physical or mental impairment, chronic ailment or terminal illness.
You do not qualify if you are elderly but otherwise able-bodied, or if you're only temporarily disabled or incapacitated
You don't have to physically buy the goods in person. If your parent, guardian, wife or husband buys the goods and services for you, then you will not be charged VAT.
How do I claim relief from VAT?
In order to claim refief from VAT you must complete a VAT declaration form. The form you complete will depend on the shopping channel you use to make your purchase.
VAT Relief Form
If you made a purchase through our ebay or amazon stores please use the VAT Relief Form below
allcare.co.uk, Unit B3, St Hildas Business Centre, The Ropery, Whitby, YO22 4ET